Service Cancellation
If you cancel service before the end of your monthly invoice we often refund a pro-rated amount to your account. This pro-rated amount is from service invoice start date to due date and caculated on a daily basis. We do not alway refund a pro-rated amount but might finish service for you, it is at our discretion.
Refunds & Cancellations
We offer no refunds for unused services. We will gladly generate the content for you that you are owed and email it to you. If you feel we owe you content, let us know and we will send it over.
Once you cancel an agreement with The Real Social Company we immediately stop posting on your scheduler, website, email platform, etc.
We will send you any further content via email for you to use if requested.
We will only issue a refund within 24 hours of a purchase and if no content was generated for you.
Website Payments
Websites will shutdown after 5 days of non-payment. After 30 days of non-payment the website will delete. There is a $75.00 restoration fee for deleted websites. We keep deleted websites for 30 days, after 30 days the website is fully deleted and cannot be restored.
Social Media Payments
If your payment is not up to date (late) there will be no social media posts until the following week. It is easy to stay up to date, just put your card on file.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article